Privacy & Security
Privacy Policy
At Jillhlaardy, we are fully committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy describes in detail the ways in which we collect, use, store, and disclose your personal data when you visit our website, purchase our china cups, or otherwise interact with our services. By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Jillhlaardy, we may collect both personal and non-personal information. Personal information may include, but is not limited to, your name, billing and shipping address, email address, phone number, and payment details when you place an order. We may also collect information when you create an account, sign up for our newsletters, or contact our customer support team. Non-personal information, such as browser type, IP address, device identifiers, and browsing behavior, may be collected automatically through cookies and tracking technologies. This information helps us understand how our website is used and how we can improve your shopping experience.
2. Use of Information
The information we collect is primarily used to fulfill your orders and provide you with a smooth and reliable shopping experience. Specifically, we may use your information to process and deliver your purchases, confirm transactions, provide shipping updates, and respond to customer service requests. Additionally, we may use your information to personalize your browsing experience, recommend products, and send promotional materials if you have chosen to receive them. We will never sell your information to third parties, and any sharing of data will only occur as described in this Privacy Policy.
3. Data Security
Protecting your personal data is a top priority at Jillhlaardy. We employ industry-standard physical, electronic, and managerial safeguards to secure your information from unauthorized access, use, or disclosure. Encryption technologies, secure socket layer (SSL) connections, and restricted access protocols are utilized to protect sensitive data such as payment information. While we take all reasonable steps to secure your information, it is important to understand that no system or method of data transmission over the internet can be guaranteed to be completely secure.
4. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to enhance your shopping experience. Cookies allow us to remember your preferences, improve website performance, and analyze user behavior. For example, we may use cookies to keep track of items in your shopping cart, provide tailored product recommendations, and measure the effectiveness of our marketing campaigns. You can control the use of cookies through your browser settings, although disabling them may affect the functionality of certain features on our website.
5. Third-Party Services
We may engage trusted third-party service providers to assist us in operating our business, including payment processors, shipping and logistics companies, IT service providers, and marketing partners. These third parties will only be granted access to your personal information as necessary to perform their functions, and they are required to maintain confidentiality and protect your data in accordance with applicable laws. We do not authorize any third-party service providers to use your information for their own marketing purposes.
6. International Data Transfers
Depending on your location, your information may be transferred to and processed in countries outside of your home jurisdiction. While data protection laws in these countries may differ from those in your region, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable legal requirements.
7. Children’s Privacy
Our website and services are intended for general audiences and are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records. Parents or guardians who believe their child has provided us with personal information may contact us directly for assistance.
8. Your Rights
You have the right to access, correct, update, or request deletion of your personal information at any time. You may also request to restrict certain processing activities, object to marketing communications, or withdraw your consent for specific uses of your data. To exercise your rights, please contact us using the details provided at the end of this Privacy Policy. Please note that we may retain certain information as required by law, or for legitimate business purposes such as fraud prevention or dispute resolution.
9. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your personal information is no longer required, we will securely delete, anonymize, or destroy it in a manner that ensures your privacy is maintained.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technologies, or applicable legal requirements. When we make updates, we will revise the “Last Updated” date at the bottom of this page. Significant changes will be communicated to you via our website or by email, if applicable. We encourage you to review this Privacy Policy periodically to remain informed about how we protect and manage your personal data.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way Jillhlaardy handles your personal data, please do not hesitate to contact us. You may reach our customer support team by email at customerservice@jillhlaardy.com. We are committed to responding promptly and addressing your inquiries with care and transparency.