Privacy & Security

Terms & Conditions

Welcome to Jillhlaardy. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and purchase of products, including our signature china cups. By visiting our website or purchasing from us, you agree to comply with and be bound by these Terms. Please read them carefully before using our services. If you do not accept these Terms, you should discontinue the use of our website immediately.

1. Eligibility

By placing an order through our website, you confirm that you are legally capable of entering into binding contracts under applicable law and that you are at least 18 years old. If you are under 18, you may only use our website under the supervision of a parent or guardian who agrees to be bound by these Terms. Jillhlaardy reserves the right to refuse service or cancel orders if eligibility requirements are not met.

2. Product Information and Availability

We make every effort to ensure that product descriptions, images, and prices are accurate and up to date. However, we cannot guarantee that all details are error-free. Slight differences in color, pattern, or size may occur due to variations in lighting, digital displays, or the handmade nature of certain china cups. Availability of products is subject to change without notice, and we reserve the right to limit quantities or discontinue items at our discretion.

3. Orders, Acceptance, and Payments

When you place an order on our website, it represents an offer to purchase products in accordance with these Terms. All orders are subject to acceptance and confirmation of payment by Jillhlaardy. We may refuse or cancel orders for reasons including but not limited to suspected fraud, errors in product information, pricing mistakes, or unavailability of stock. Payment methods accepted are those displayed at checkout, and all transactions must be completed before products are dispatched.

4. Pricing and Taxes

All prices displayed on our website are listed in the applicable currency and include taxes unless otherwise stated. Additional charges such as shipping fees, customs duties, or import taxes may apply depending on your location and will be calculated at checkout. Jillhlaardy reserves the right to update or adjust prices at any time, but such changes will not affect orders already confirmed.

5. Shipping and Delivery

We aim to process and dispatch all orders promptly. Estimated delivery times will be displayed at checkout, but delays may occur due to external factors such as customs procedures, courier delays, or force majeure events. Risk of loss and title for items pass to the customer upon delivery to the carrier. Customers are responsible for providing accurate shipping information; Jillhlaardy is not liable for packages delivered to incorrect addresses provided at checkout.

6. Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return in accordance with our Return Policy. Items must be unused, undamaged, and in original packaging to qualify. Refunds will be processed back to the original payment method after returned goods are received and inspected. In certain cases, store credits or exchanges may be offered. Please note that return shipping fees may apply unless the item was defective or sent in error.

7. Intellectual Property Rights

All materials, including product designs, brand logos, images, graphics, and written content on this website, are the exclusive property of Jillhlaardy and protected under intellectual property laws. You may not reproduce, copy, distribute, or commercially exploit any content without prior written consent. Unauthorized use may result in legal action.

8. User Responsibilities

You agree not to misuse our website or services in any way. This includes but is not limited to: engaging in fraudulent activities, attempting to breach our security systems, submitting false information, or using our website for unlawful purposes. Jillhlaardy reserves the right to suspend or terminate your access if misuse is detected.

9. Limitation of Liability

To the fullest extent permitted by law, Jillhlaardy shall not be liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or products. Our total liability for any claim shall not exceed the total amount paid by you for the specific product giving rise to the claim.

10. Privacy and Data Protection

Your privacy is important to us. By using our website, you also agree to the terms outlined in our Privacy Policy, which explains how we collect, store, and use your personal information. Jillhlaardy implements reasonable security measures to safeguard your information, but we cannot guarantee complete protection against unauthorized access or data breaches. For any privacy-related questions, you may contact us at customerservice@jillhlaardy.com.

11. Indemnification

You agree to indemnify and hold harmless Jillhlaardy, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms, your improper use of our website, or infringement of any rights of third parties.

12. Force Majeure

Jillhlaardy shall not be held responsible for delays, failures, or interruptions caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, labor disputes, governmental actions, acts of war, pandemics, or failures of internet or telecommunication networks.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed under the laws of the jurisdiction in which Jillhlaardy is registered. Any disputes arising from or relating to these Terms shall first be attempted to be resolved through amicable negotiations. If resolution cannot be achieved, disputes shall be subject to the exclusive jurisdiction of the courts in our principal place of business.

14. Changes to Terms

Jillhlaardy reserves the right to amend or update these Terms at any time without prior notice. Changes will take effect immediately upon posting on our website. Continued use of our website following such changes constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms and Conditions, please contact us at customerservice@jillhlaardy.com. We appreciate your trust in Jillhlaardy and look forward to providing you with quality china cups and excellent service.